Introduction

Generating Energy Ltd ("Genergy," "we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (https://www.generatingenergy.co.uk) or engage with our services. It also explains your rights concerning your personal information.

1. Information We Collect We may collect and process the following personal data:

• Personal Information: Name, email address, phone number, postal address, and any other details you provide via contact forms or service inquiries.

• Technical Information: IP address, browser type, operating system, and usage data collected via cookies or similar technologies.

• Transactional Information: Payment details and purchase history if you make a payment for our services.

• Communication Data: Records of correspondence or inquiries made to us.

  
  

2. How We Use Your Information We use your personal data for the following purposes:

• To provide and manage our services.

• To respond to inquiries or provide support.

• To process payments and deliver services.

• To improve our website and user experience.

• To send marketing communications if you have opted in.

• To comply with legal obligations or protect our rights.

  
  

3. Sharing Your Information We do not sell your personal information. We may share your data with:

• Service providers assisting in operations (e.g., payment processors, IT support).

• Legal or regulatory authorities if required.

• Third parties with your consent or as necessary to fulfill our services.

  
  

4. Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no transmission over the internet can be guaranteed as entirely secure.

5. Your Rights Under applicable data protection laws, you have rights regarding your personal data, including:

• Accessing the personal data we hold about you.

• Requesting correction or deletion of your data.

• Restricting or objecting to data processing.

• Withdrawing consent where applicable.

  
  

To exercise your rights, contact us at [insert contact email].

6. Cookies Our website uses cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.

7. Policy Updates We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us If you have questions about this Privacy Policy, contact us at:

Generating Energy Ltd

Email: contact@generatingenergy.co.uk

Phone: 0151 938 0266

Address: Office 316, 67-83 Norfolk Street, Queens Dock Business Centre, L1 0BG Registered in England and Wales.